Call: 02 6650 2000

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We Value

We value all people, including clients, carers and staff equally

This means we:

  • Treat people with respect and dignity
  • Respect people’s individual way of life, belief systems, culture and views
  • Welcome diversity and behave in a culturally sensitive way
  • Treat people fairly
  • Uphold people’s rights and support them to fulfil their responsibilities
  • Celebrate achievements
  • Consult people on issues concerning them

We value a high quality of life for clients and carers

This means we:

  • Provide a high quality of services which improve clients’ and carers’ quality of life
  • Promote clients’ independence
  • Centre the service on clients’ individual choices
  • Support and empower people in their decision making
  • Observe our duty of care
  • Strive for continuity and consistency in service provision

We value acting ethically

This means we:

  • Act honestly and with integrity
  • Are open in our communications and share ideas
  • Accept responsibility and admit mistakes
  • Show trust and behave in a trustworthy manner
  • Share confidential information only where needed and with the permission of the person whose information it is
  • Protect and keep safe people’s private information

We value professionalism

This means we:

  • Set achievable goals and work towards them
  • Continually improve our performance in all areas of operations, striving for excellence
  • Show leadership
  • Reflect on our work practices and systematically improve them
  • Promote a learning culture and are willing to learn
  • Support and promote professional development
  • Observe collective and individual boundaries
  • Account for our actions

We value creativity & initiative

This means we:

  • Encourage innovative and dynamic ideas
  • Promote visionary thinking
  • Behave in a positive and friendly manner
  • Provide inspiration and encouragement
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Coffs Harbour Office

20 Curacoa Street,
Coffs Harbour NSW 2450

T: (02) 6650 – 2000
F: (02) 6651 – 4362

Woolgoolga Office

6 Boundary Street
Woolgoolga NSW 2456

T: (02) 6654 – 0044
F: (02) 6654 – 0088

Urunga Office

Shop 3 – 5 Morris Arcade,
8 Bowra Street
Urunga, NSW 2455

T: (02) 6655 – 7717
F: (02) 6655 – 5275

Opening Hours

Monday – Friday:
8:30am to 4:30pm

Saturday:
On Call: 0427 514 340

Sunday:
On Call: 0427 514 340

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